Most business challenges can be traced back to one thing: broken communication. Hueman’s leadership team has successfully implemented a ‘culture by design’ that focuses on great communication, transparency and culture. It is this focus that has led our business to earn the Great Place to Work title for 15 years, in addition to being recognized by Gallup as an ‘Exceptional Workplace’ and named one of the Top 35 Most Engaged Workforces in the world in 2016, 2018 & 2020 (we participate in the survey every other year).

Our innovation in culture and engagement is rooted in three different communication styles; (top-down communication, bottom-up communication, and meeting rhythms), and through living our core values (Trust, Service, Teamwork, Excellence and Change).

In this 30-minute webinar, John Chapman, Director of Strategic Partnerships at Hueman RPO shares how focusing on great communication, transparency, a strict adoption of core values, and an ‘uber strict’ adoption to hiring the right people can set your business up for success. In Hueman’s case, their exceptional culture and focus on hiring top talent have led to being named Best RPO Provider from Clearly Rated for the past two years.

Chapman shares his experience as a leader in an award-winning organization, including actionable tactics which leaders can implement in their own organizations to increase organizational efficiencies, individual productivity, employee engagement, and employee retention.

In today’s Covid-19 environment, Hueman has proven a ‘culture by design’ truly means the difference between strategic focus and investing for the future vs. unplanned chaos. Specifically, we will share how Hueman has leaned on their communication strategies and core values even more than before the pandemic to continue and even bolster employee engagement with a now, fully remote workforce. Ultimately, what you stand to gain by attending this session is understanding how to build a great place to work with engaged and motivated employees.

What you'll learn

  • Learn the key components to develop a ‘culture by design’ that creates increased organizational efficiencies, enhanced individual productivity, employee engagement and employee retention. And learn how this will guide your organization in times of crisis.
  • Learn how to mine information from front-line employees to help your business be more productive.
  • Learn how engagement and culture, executed at the highest level, can position you as an industry and worldwide leader. 
  • Improve communication between managers and staff by simplifying the relationship using a 360-communication program.

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who should benefit



Business leaders and HR and Talent Acquisition Leaders


Business Leaders

CEOs, CHROs, VPs/Directors/Managers of HR and Talent Acquisition

Meet the speakers

John Chapman

John Chapman
Director of Strategic Partnerships at Hueman RPO

John has 25+ years of Leadership experience that has spanned several industries. Over the past 15 years, John has provided solutions for human resource and talent acquisition professionals in the areas of home health, insurance, digital marketing, leadership development, and recruitment process outsourcing (RPO). John is passionate about culture and employee engagement and partners with organizations to design custom solutions that meet their unique hiring challenges. As the Director of Strategic Partnerships at Hueman RPO, John finds great fulfillment in connecting people to recruiting solutions that place emphasis on culture and finding the right candidates that fit a company's mission, vision and values. John and his wife, Libby, live near Pittsburgh, PA with their three children. John has a BA from Bowling Green State University in Ohio.

RPO Leadership Forum Partner

This webinar is presented in partnership with Hueman RPO. 

Hueman RPO is a nationwide people solutions organization that focuses on a rich history of culture and engagement. Hueman forges strategic partnerships to source, screen, and recruit culture and value-matched candidates on behalf of our partners. We leverage our own strong culture, which is exemplified in our consistent ranking on Fortune Magazine’s Best Place to Work for 15 years, in addition to being recognized by Gallup as one of the ‘Top 35 Most Engaged Companies in the World’. With more than 25+ years in the recruiting and talent acquisition industry and 12+ years providing recruitment process outsourcing (RPO) solutions, Hueman has extensive experience filling talent in roles across most industries.


In addition to our primary service offering, RPO, we also offer executive search services, talent acquisition consulting services, digital recruitment marketing solutions, and staffing services for risk adjustment companies.

Learn more at


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About the rpo leadership forum

Thought Leadership for Talent Leaders

The RPO Leadership Forum is a monthly webinar series hosted by Recruitment Process Outsourcing Association’s Executive Director, Lamees Abourahma, which features top talent leaders from the RPO industry. Webinars are scheduled for the 3rd Tuesday of each month at noon ET and cover topics related to RPO drivers, adoption, best practices, and trends. 

The RPO Leadership Forum furthers RPOA’s mission of nurturing a collaborative community where thought leadership can be created and curated to educate the marketplace about RPO.

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