Across all industries, businesses are struggling to hire top talent. HR & TA leaders need to understand the full impact of position vacancies on their workforce in order to build a strong business case for additional support. In this webinar, Advanced RPO’s Pam Verhoff and John Hess will cover:

  • How companies today typically calculate the cost of hire

  • The “invisible” costs that ultimately impact the bottom line
  • The strategic value of an RPO partnership
  • How to develop a strong business case for outsourced hiring support

What you'll learn

  • Components you should include in your cost per hire calculation beyond a LinkedIn license, job board postings and background checks
  • Talent acquisition costs you may not be tracking that will reveal your true cost and impact an organization's bottom line
  • How an RPO partner can help you build your business case for outsourced hiring

Meet the speakers

John Hess

John Hess
Executive Vice President, Operations

John is an innovator who brings experience as a corporate talent acquisition leader and as an operational leader in the RPO industry to our leadership team. John’s extensive experience as both a corporate talent acquisition leader and an RPO provider helps him understand the complexities impacting our clients and the best recruitment solutions for them. John is responsible for operational strategy, solution design, service delivery and customer experience across all clients. He approaches every client engagement focused on the big picture and works with his team to execute the right solution.

John is very passionate about employee development. As an executive of a high growth organization, John recognizes the need to constantly develop talent and prepare them for the next step in their career. He understands the client’s needs and strategically builds his teams to ensure growth opportunities while simultaneously delivering results. John has extensive experience leading change management initiatives and proactively evaluating and assessing staffing needs of our clients. He has designed, implemented and managed the recruitment strategy and processes for many Fortune 1000 companies.

Pam Verhoff

Pam Verhoff

Pam is an accomplished executive leader that has extensive experience building RPO businesses and solutions, as well as developing growth strategy. Pam is responsible for all aspects of strategic planning, sales and marketing, operations, financial management and compliance for Advanced RPO. Her success has largely been a result of building high performance teams and creating a values-driven culture resulting in exceptional employee engagement.

Pam is passionate about impacting every client’s talent acquisition results. The ultimate compliment is when clients tell her that Advanced RPO “gets it”. She hears it often and Pam believes it’s a result of the experience and strength of the team along with the unique approach we take with each client engagement. Our agenda is not to disrupt, it is to collaborate, innovate and leverage best practices to create an efficient hiring program. Pam’s goal is to provide business leaders peace of mind by creating confidence in their talent acquisition function.

Recommended Resources

Talent Acquisition Industry Insights Report Q4 2021
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The 3 Best Moments for Data Analytics in Recruitment
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Overcoming the Challenges of Volume Hiring
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The Revised Playbook for High-Volume Hiring
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Webinar Partner

This webinar is presented in partnership with the following RPOA member.

Advanced RPO powers the recruiting function of growing organizations. Behind our flexible end-to-end, hybrid and project RPO solutions is an experienced, consultative team. We partner with clients to create recruiting scalability and workforce agility through our high-touch, technology-enabled approach. Advanced RPO clients report 95+% hiring manager and candidate satisfaction, and the company is a ClearlyRated Best of RPO® Award-winner with a Net Promoter Score that’s 15x higher than the industry average. Advanced RPO is part of the Advanced Group family of companies.

For more information, visit

Advanced rpo

About the rpo leadership forum

Thought Leadership for Talent Leaders

The RPO Leadership Forum is a monthly webinar series hosted by Recruitment Process Outsourcing Association’s Executive Director, Lamees Abourahma, which features top talent leaders from the RPO industry. Webinars are scheduled for the 3rd Tuesday of each month at noon ET and cover topics related to RPO drivers, adoption, best practices, and trends. 

The RPO Leadership Forum furthers RPOA’s mission of nurturing a collaborative community where thought leadership can be created and curated to educate the marketplace about RPO.

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