Panel Discussion: Key Recruiting Metrics for Measuring Recruitment Process Outsourcing (RPO) Success

Today, there is no shortage of measurement and metrics for all aspects of business and life, and this holds for talent acquisition as well. With this vast access to data, what are the key metrics that measure the success of a recruitment process outsourcing (RPO) program?

RPO leaders, John Younger, Cory Kruse, and Pam Verhoff share their unique perspectives on key recruiting metrics for RPO programs.

Recruiting metrics discussed include those reflecting the quality of hire and speed of hire.

The panelists will discuss metrics concerning different roles (i.e., recruiters, talent acquisition directors, and business leaders.) Which metrics each person wants to review and why.

Access the webinar and listen to the informative and dynamic panel discussion.


John Younger (moderator), Chairman, Accolo 

John Younger is the Chairman and Founder of Accolo, now a division of Orion Novotus. Accolo, headquartered in Lehi, UT, co-founded the Recruitment Process Outsourcing Association (RPOA) and provides RPO solutions to small and mid-size businesses throughout the US. John is a frequent speaker for RPOA and other top industry organizations.

Self-described as a “recovering” software developer, John came to recruitment from a systems engineering and programming background. As a VP of human resources for Bank of America, John led technical recruitment for an organization of 16,000 people. He also designed and implemented the first on-site facilitator program with Olsten Corporation for the delivery of temporary services.

Connect with John on LinkedIn. 

Pam Verhoff, President, Advanced RPO

Pam is an accomplished executive leader that has extensive experience building RPO businesses and solutions, as well as developing growth strategy. Pam is responsible for all aspects of strategic planning, sales and marketing, operations, financial management and compliance for Advanced RPO. Her success has largely been a result of building high performance teams and creating a values-driven culture resulting in exceptional employee engagement.

Connect with Pam on LinkedIn.

Cory Kruse, President, Orion NOVOTUS

Cory is a talent acquisition leader with over 15 years' experience guiding top-tier companies and managing talent acquisition programs, leading both national and international RPO engagements for companies such as Superior Energy Services, Vignette Corporation, Gevity, KB Home, and Intuit. As an accomplished recruitment strategist and fulfillment expert, Kruse brings a unique blend of strategic, technical, and operational strengths which has driven notable growth in environments ranging from start-ups to enterprise solutions for Fortune 100 companies.

Connect with Cory on LinkedIn