Advisory
Employers want RPO partners to help them leverage and utilize AI technology. They see RPO partners as a way to navigate the complex landscape of talent technology.
Innovation
Employers are looking to RPO partners for support with innovative recruiting strategies. They want RPO partners to bring new ideas and approaches to improve their hiring processes.
Strategy
Employers value RPO partners who can help them achieve better alignment between their hiring priorities and what candidates are actually looking for in the job market.
2025 RPO Trends Report
The 2025 RPO Trends Report seeks to carefully navigate the line between serving as a resource for RPO providers on market changes and buyer priorities, while also offering guidance and insight to RPO buyers on how other talent and HR leaders are looking at the value of RPO and things to consider in their own partnerships.
Based on data from more than 500 talent acquisition leaders at different organizations, the 42-page report is developed jointly by the RPO Association’s Research Committee and Lighthouse Research & Advisory.
It’s a tremendous resource for anyone that is interested in, or invested in, the recruitment process outsourcing industry.
Ben Eubanks
Chief Research Officer at Lighthouse Research and Advisory
Ben is an analyst, international speaker, author, and podcaster. He leads the research agenda as the Principal Analyst at Lighthouse Research & Advisory, providing insights for today’s talent leaders and vendor partners.
His book, Artificial Intelligence for HR, was published in 2018 and was highlighted as the #1 New and Noteworthy HR Books on Amazon.
Ben has worked with business leaders from notable organizations such as Southwest Airlines, Intel, Cox Enterprises, Delta, and AlliedUniversal in his role as the host of We’re Only Human, a podcast focused on the intersection of people, technology, and the workplace.
Lighthouse Research & Advisory is a modern analyst firm dedicated to setting the standard for excellence in talent, learning, and HR. By providing compelling research and actionable insights for business leaders, our team’s mission is to navigate the rapidly changing field of human capital management to support today’s talent and learning functions. Our advisory, research, content, events, HR Awards Program, and other offerings serve tens of thousands of employers across the globe every year. Put simply: our goal is to chart a new course for talent. We do this with compelling research, innovative ideas, and a strong grasp of the current state of talent and technology at work. We have supported hundreds of organizations with our research, advisory, and insights since our beginning in 2016. In addition, our data also inform key product and strategy decisions at the industry’s leading technology and service providers.
Ben Eubanks is the Chief Research Officer at Lighthouse, providing trusted advice for today’s modern talent leaders. Prior to joining Lighthouse, Ben worked as a research analyst and an executive practitioner. His analyst work focused on learning, talent acquisition, and talent management. During his career, he has published more than 100 pieces of research and provided advisory services to executives from some of the largest and most respected organizations in the world. Unlike most analysts, he also has hands-on experience working as an HR executive, leading both strategic and tactical talent practices. Ben is the host of We’re Only Human, a podcast focused on the intersection of people, technology, and the workplace. In addition, he runs upstartHR.com, a website serving HR leaders that has reached more than 1,000,000 readers since its inception.
The RPO Leadership Forum is a monthly webinar series hosted by Recruitment Process Outsourcing Association’s Executive Director, Lamees Abourahma, which features top talent leaders from the RPO industry. Webinars are scheduled for the 3rd Tuesday of each month at noon ET and cover topics related to RPO drivers, adoption, best practices, and trends.
The RPO Leadership Forum furthers RPOA’s mission of nurturing a collaborative community where thought leadership can be created and curated to educate the marketplace about RPO.
